Below outlines our company's privacy policy and how customer's personal information is used.
We will only collect information that is necessary and relevant to our dealings with you. We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
You can visit our site and browse anonymously without having to provide any details. During your visit to our site you remain anonymous unless you have an account and log on with your user name and password.
Collection of Personal Information
ED LABELS does not sell, share or trade customers personal information collected online with third parties.
When you create an account, the personal information we collect may include your:
Name
Delivery Address
Email Address
Telephone Number
Mobile Number
Date of Birth
Gender
The personal information we collect from you will be used in some or all of the following ways:
To deliver the products you have purchased from ED LABELS
To update you on the delivery of the product and for customer support purposes
To provide you with relevant product information
To process your orders and to provide you with the services and information offered through our website and which you request
Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from our website; identify visitors on our website; carry out research on our customers’ demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes
We may pass your name and address on to a third party in order to deliver the product to you (for example to our selected courier company).
When you register as a user on ED LABELS website, we will also use your personal information to send you marketing and/or promotional materials from time to time that we think you might find useful.
You may access your order details information by logging into your account on our site. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details. You undertake to treat the personal access data confidentially and not make it available to unauthorised third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.
Updating Your Personal Information
You can update your personal information anytime by accessing your account on ED LABELS website.
Security of Your Personal Information
ED LABELS ensures that all information collected will be safely and securely stored. We protect your personal information by:
Restricting access to personal information
Maintaining technology products to prevent unauthorised computer access
Securely destroying your personal information when it's no longer needed for our record retention purposes
Disclosure of Personal Information
We will not share your information with any other organisations other than those third parties directly related to the delivery of the products you have purchased from ES LABELS website. In exceptional circumstances ED LABELS may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes. ED LABELS is committed to complying with the Malaysian Personal Data Protection Act 2010.
Collection of Computer Data
When you visit ED LABELS, our company servers will automatically record information that your browser sends whenever you visit a website. This data may include:
Your computer's IP address
Browser type
Webpage you were visiting before you came to our site
The pages within ED LABELS you visit
The time spent on those pages, items and information searched for on our site, access times and dates, and other statistics.
This information is collected for analysis and evaluation in order to help us improve our site and the services and products we provide. This data will not be used in association with any other personal information.
Changes to the Privacy Policy
ED LABELS reserves the right to modify and change the Privacy Statement at any time. Any changes to this policy will be published on our site.
Complaints about breeches of privacy
If you are not satisfied with the way in which we handle your enquiry or complaint, or if you believe that your privacy has been breached by ED LABELS, please do not hesitate to contact us at info@edlabels.com.
