Registering an account will help us to speed up the ordering process for you and allows you to keep track of the orders.
2. How do I create an account?
Just click here to fill in your details and register or sign in to your existing account.
3. What do I do if I have forgotten my password?
Just click here and fill in your email that used to register the account
Click Submit
A verification token will be sent to your email. Once you have received the token, you will be able to choose a new password for your account
Order
1. How do I place an order?
Click “Add to cart” button on the products that you wish to purchase
Click “Continue Shopping” to continue to add other products into the cart or click “Checkout” to proceed for payment
You will reach a log in page where you need to log into your account using your Username and Password. If you don't have an account created yet, you will need to register for an account before you proceed
You will need to confirm your billing details and delivery details
From here, you need to select your delivery method
Next you will need to choose your payment method then click “next” button
Tick on “I have read and agree to the Terms & Conditions”
On “Confirm Order” tab, please check the products that you have ordered including colour and size
Click “Confirm Order” to complete the order.
2. Can I amend my order?
Once your order has been confirmed, you cannot make any changes from the website. However, if you would like to update or modify your order, kindly contact our customer service at +6011 3535 3529 or info@edlabels.com.
We accept Visa, MasterCard, Paypal (for purchases above RM 200) and bank transfer to our local bank account.
Shipping
1. When will you ship my order?
We will ship your order within 1-3 working days with the courier of your choice. For free shipping, we will select the most efficient courier based on delivery location and cost.
2. Do you offer free shipping?
Yes. For Peninsula Malaysia, we offer free shipping for purchases total RM 200 and above. For Sabah and Sarawak, we offer free shipping for purchases total RM 600 and above.
3. Do you offer international shipping?
Yes. Kindly contact our customer service at +6011 3535 3529 or info@edlabels.com.
Promotions
1. How do I use a promotional code?
When you are ready to checkout, remember to choose use coupon code and there will be an empty box show up for you to fill in the code. Please ensure that you fill in the right code and click the apply button before you checkout.
